Help Centre

Sixes Live FAQ – Your Questions Answered Here

Got a question about your account, a deposit, withdrawal, bonus or cricket bet? Browse the categories below and find clear, straight-to-the-point answers written specifically for Pakistan players.

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Platform at a Glance

What Sixes Live Has to Offer

Everything under one account — cricket, slots, games, bonuses and instant PKR payments.

Live Cricket & PSL Betting

Real-time odds on Pakistan Super League fixtures, T20 internationals and domestic matches. Markets update ball by ball so you can bet live as the action unfolds.

Hundreds of Slot Games

A constantly growing library of video slots, classic reels and progressive jackpots. New titles are added every week, and registered members get early access.

Fish Games & Arcade

Colourful fish shooting games that mix skill and luck for real PKR prizes. Daily reload bonuses top up your game credits so you always have something to play with.

Bonuses & Promotions

Welcome bonuses, referral rewards and seasonal campaigns timed around PSL seasons and national events. Check the Promotions page after login to see what's active.

Instant PKR Withdrawals

Move your winnings directly to JazzCash, Easypaisa, Raast or your bank account. Fast processing, no hidden fees, and your money arrives without unnecessary delays.

Mobile App for Android

The Sixes Live Android app puts every feature in your pocket — betting, slots, deposits, withdrawals and live match tracking, all in a lightweight, fast-loading package.

Frequently Asked Questions

Browse All FAQ Categories

Click any category tab to jump to that group of questions.

Account

Visit the registration page and fill in your basic details — a username, email address and password. Confirm your mobile number and you're done. The whole process takes less than two minutes, and your account is ready to fund and play immediately. All Pakistan players are welcome, and registration is completely free.

On the login page, click the "Forgot password?" link. Enter your registered email address and a reset link will be sent to your inbox within a few minutes. Follow the link, set a new password and log back in. If you no longer have access to that email, contact our support team through the details in the footer below.

No. Each player is permitted one account only. Duplicate accounts are detected automatically and may result in suspension of all related accounts along with forfeiture of any bonuses. If you've lost access to your original account, use the password reset option or reach out to support — do not create a new account.

Log in to your account and head to the Profile or Account Settings section of your dashboard. Most details can be updated there directly. For mobile number changes, an OTP verification step is required to confirm ownership. If you run into trouble, our support team can assist.

Accounts are typically locked after too many failed login attempts or flagged for security review if unusual activity is detected. A temporary lock lifts automatically after 15 minutes. If your account has been suspended for another reason, you will receive an email with details. Contact support for a resolution — we aim to sort things out as quickly as possible.

You must be at least 18 years old to register and play on Sixes Live. This is a firm rule with no exceptions. We take responsible gaming seriously — please visit the Responsible Gaming page for more guidance on playing within your limits.

Deposits

Sixes Live supports JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards and a range of mobile wallets. All transactions are processed in PKR with no currency conversion fees. Select your preferred method from the deposit screen inside your account dashboard.

JazzCash and Easypaisa deposits are credited instantly in most cases. Raast and bank transfers can take a few minutes, depending on your bank's processing speed. If funds have not appeared within 30 minutes, check your transaction confirmation and contact support with your reference number.

The minimum deposit varies by payment method and is displayed clearly on the deposit screen before you confirm. Generally, mobile wallet deposits have a lower minimum threshold than bank transfers. Deposit limits are shown in PKR so there is no confusion around currency conversions.

Sixes Live does not charge any fees on deposits. The amount you send is the amount credited to your wallet. Your mobile wallet or bank provider may charge their own service fee on their end — check with them separately if you're unsure.

Once a deposit has been submitted and confirmed by your payment provider, it cannot be reversed. This is a standard rule across all payment methods. Always double-check the amount before confirming any transaction. If you believe an error occurred, contact support immediately with your transaction reference.

Withdrawals

Log in, go to the Withdrawal page, choose your preferred method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount and confirm. Withdrawals are reviewed and processed promptly. Most requests to mobile wallets are completed within a few hours during business hours.

Minimum withdrawal limits are shown on the withdrawal screen and differ by payment method. PKR amounts are displayed clearly before you confirm. Bank transfers generally require a slightly higher minimum than mobile wallet withdrawals.

Delays can happen if identity verification is pending on your account, if the withdrawal request was submitted during a weekend or public holiday, or if your bank is experiencing processing delays. Check your account notifications for any pending verification steps. If your request has been pending for more than 24 hours with no update, contact support.

Yes, identity verification is required before your first withdrawal. This is a standard fraud-prevention step that protects your funds. You may be asked to provide a CNIC copy or proof of your payment method. Once verified, future withdrawals are processed much faster.

For security reasons, withdrawals are generally processed back to the same payment method used for the original deposit. If you need to change your withdrawal method, contact support with your verification documents ready. Approvals are handled case by case.

Bonuses & Promotions

New players in Pakistan receive a welcome bonus on their first deposit. The exact percentage and maximum PKR amount is shown on the Promotions page. Always activate the bonus from the promotions section before making your first deposit so the credits are applied correctly to your account.

Wagering requirements specify how many times you need to play through a bonus amount before it can be withdrawn as real cash. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place a total of PKR 20,000 in bets before withdrawing. Full terms for each offer are listed on the Promotions page.

Absolutely. Sixes Live runs regular reload bonuses, referral rewards and special campaigns tied to PSL fixtures, T20 tournaments and other major cricket events. Log in and visit the Promotions page to see what's currently available for your account level.

Bonus funds cannot be withdrawn until wagering requirements have been fully met. Any winnings generated from bonus bets that exceed the wagering threshold are converted to real PKR balance and can be withdrawn normally. Keep an eye on your bonus progress tracker inside the dashboard.

First, confirm the bonus was activated before your deposit — most offers require you to opt in first. Check your transaction history to confirm the deposit was processed. If the bonus is still missing after 30 minutes, contact support with your deposit reference number and the promotion name so the team can investigate quickly.

Sports & Cricket Betting

Sixes Live covers Pakistan Super League (PSL), all Pakistan international home and away series, T20 World Cup, Asia Cup, and major bilateral T20 and ODI series. Football leagues and Esports events are also available. Head to the Sports page to see all live and upcoming markets.

Yes. Live betting is one of the most popular features on Sixes Live. Odds update in real time as the match progresses — over by over and sometimes ball by ball. You can bet on outcomes like next wicket, total runs in an over, match winner and many more markets while the game is in progress.

If a match is abandoned or cancelled before a sufficient number of overs are completed, bets are typically voided and stakes returned to your wallet. If play was interrupted but a result was declared under the DLS method, bets stand based on the official result. Specific rules for each market type are listed under the Sports betting terms.

Minimum bet amounts for each market are displayed on the bet slip in PKR before you confirm. Minimum stakes are kept low so all players, regardless of budget, can participate in live cricket action without needing a large balance.

Cash-out availability depends on the specific market and match. Where the cash-out option is available, you'll see a "Cash Out" button on your open bets with the current value shown in PKR. Accepting a cash-out settles the bet immediately at that value, regardless of the final match result.

Slot & Fish Games

Visit the Slot Games page and use the search bar or category filters to find a title by name, provider or game type. You can sort by newest, most popular or highest RTP. New games are added regularly, so it's worth checking back even if you think you've seen everything.

All slot games on Sixes Live use certified Random Number Generator (RNG) technology, which means every spin outcome is completely random and independent of any previous results. RTP (return to player) percentages are published for each game title on the game info screen.

Fish games are arcade-style shooting games where you aim and fire at fish and sea creatures of different values. Each creature you catch earns you PKR credits. The bigger and rarer the fish, the higher the reward. You control the size of your shots and can team up in multiplayer rooms. Visit the Fish Games page to explore available titles.

Many slot titles offer a demo or free-play mode that lets you try the game without risking real money. Look for the "Demo" or "Try Now" button on the game thumbnail. Note that winnings from demo play cannot be withdrawn — they are for practice only. Real-money play requires a funded account.

App & Technical Support

Visit the Download page and follow the instructions for Android. Since the app is not distributed through the Google Play Store, you'll need to enable "Install from unknown sources" in your Android settings before installing the APK file. The full step-by-step guide is on the download page.

Currently the dedicated app is available for Android devices only. iPhone and iPad users can access the full Sixes Live platform through the mobile browser — the website is fully responsive and works smoothly on Safari and Chrome on iOS without needing an app installation.

First, check your internet connection — a stable 4G or Wi-Fi connection is recommended for live betting and games. On a browser, try clearing your cache and cookies. On the app, close it completely and reopen. If the issue persists across multiple sessions, it may be a temporary platform update — wait a few minutes and try again. For persistent problems, contact our support team with your device model and browser version.

When a new version is available, you'll see an update prompt inside the app or a notification banner. Simply visit the Download page again, download the latest APK and install it over your existing version. Your account data, balance and history are stored server-side, so nothing is lost during an update.

All data transmitted between your device and our servers is protected with SSL encryption. Payment details are handled by trusted payment processors and are never stored on our servers in plain form. We do not share your personal information with third parties for marketing purposes. For full details, read our Privacy Policy.

About This FAQ Page

This page brings together the most common questions we receive from Sixes Live players across Pakistan — from first-time registrations to experienced bettors looking for a quick answer about PSL markets or JazzCash withdrawals. We update this section regularly as the platform grows and as new questions come in from our community.

If your question isn't covered here, the fastest way to get help is through the support contact shown in the footer. Our team responds promptly and can assist with anything from account recovery to deposit queries. Most issues get resolved in a single conversation.

Tips for Getting the Most Out of Sixes Live

New to the platform? Here are a few things worth knowing before you start. Always activate a bonus before making the deposit it applies to — this is the most common mistake that causes bonus credits to be missed. Set a session budget in PKR before you log in each time, especially during high-stakes PSL match days when it's easy to get carried away in the excitement.

Use the mobile app if you're watching a cricket match on TV and want to place live bets simultaneously. The app is lightweight, loads quickly even on standard 4G connections, and the bet slip is optimised for one-handed use on most Android phones. Biometric login on compatible devices means you're in your account within seconds.

Check the Promotions page at least once a week. New offers are added around match days, weekends and national events. A reload bonus before a big PSL game can significantly stretch your playing budget without any extra deposit being required.

Responsible Gaming at Sixes Live

Sixes Live is a platform for adults aged 18 and above, full stop. We encourage all players to treat gaming as a form of entertainment with a fixed budget — not as a source of income. If you feel your gaming habits are becoming harder to manage, or you're chasing losses more than enjoying the experience, please visit our Responsible Gaming page. It contains practical guidance on setting limits, taking breaks and self-exclusion options that you can activate yourself from your account settings.

Remember: the best gaming sessions are the ones where you've decided in advance how much you're comfortable spending, you stick to that number, and you walk away on your own terms — win or lose. Cricket is unpredictable, slots are random, and no strategy guarantees a win. Play smart, play within your means, and enjoy the ride.

Join Pakistan's Favourite Gaming Platform

Still Have Questions? Start Playing and Find Out

Registration is free, deposits start from as low as PKR and your first bonus is waiting. Create your account now and experience live cricket betting, slots and fish games in one place.